I took my laptop in for a tuneup last week; it had slowed almost to a stop, and when I'd run the anti-virus, it would freeze. The guy found some worms or something and got it going again. I paid him and brought it home.
Cliff used it once to browse Craigslist after we got home with it, and except for a small glitch (something to do with settings), it worked fine.
Next day he turned it on and it couldn't connect to the Internet.
I tried "go-back", but no cigar. I absolutely could not access the Internet.
"Well, we're taking it right back to that guy," I grumbled.
This morning I awoke at 3 A.M. and began pondering. What on earth could be wrong with the thing? It was working one day, next day it wasn't.
I happened to remember, as I lay there pondering in the darkness, that the Toshiba has something called a "connectivity doctor", which I hadn't used since I first bought it.
The connectivity doctor informed me I needed to turn something on.
I searched all over the outside of that laptop, and finally found a tiny switch that was turned to "off". Cliff must have bumped it when he put it up. Once I moved it to "on", the computer connected to the Internet.
Wouldn't I have felt silly if I had taken it back to the tech-guy for that?