With a little help from my friends (and relatives)

The grandson didn't find it easy to take the back off my phone, but he got it done.  It just doesn't come off easily.  Oh, and it doesn't slide; it has to be pulled off.  I fed the boy a grilled cheese sandwich and some Sun Chips, and sent a quart of frozen chili home with him; that's all the payment he got.  
This afternoon my cousin Betty called.  She lives not far away, but we hadn't talked in awhile.  She had a problem:  Her computer wanted to do a Windows update this morning, so she clicked to allow that.  Then her screen went blank.  She figured since I know my way around the Internet, I might have a solution.  
After I was done rolling on the floor laughing, I told her that when I have a problem like that, I take my computer to Radio Shack and they fix it for around $100.  Hey, it's cheaper than a new computer.  
We visited awhile, and got back on the subject of her computer.  
"Say," I said, "have you turned it off?"  
"How can I do that?" she answered.  
Oh yeah, without the screen working, how would you go to start, shut down... etc.  
"Well," I said, "I guess you'd have to shut it down by pushing the button you use to turn it on; I know that isn't the best way, but sometimes you have to.  Be sure to hold it down for a few seconds."  
"Oh," she exclaimed, "everything turned off!"  
"OK, now turn it back on."  
Would you believe her computer worked, once it was on again?  
I feel like SUCH a geek.  I'm the woman who goes crawling to her daughter whimpering, with the slightest little computer problem.  
But I did learn one thing in my first year on the Internet:  If all else fails, reboot.  It's my mantra.  I repeated it to Betty several times before we hung up.