We've been with T-Mobile ever since Cliff got his first cell phone. In order to cut costs, we recently stopped service on our land line because we were using our cell phones all the time anyhow.
With Cliff's retirement approaching, I've been looking at more ways to make all our bills cheaper. We had two of Cliff's sisters on our T-Mobile account, so we had them get their own account a while back. That trimmed twenty bucks off the total, but our bill was still $84 monthly. That's too much.
I called customer service and asked if there was any way we could trim the bill further. The lady told me we could cut our minutes down to 750 instead of 1,000 and that would save us $10. OK, that would make it $74; still not acceptable, in my opinion.
However, if I do away with my phone so that Cliff is the only one with a cell phone, we could get it down to $39 monthly with 500 minutes, or $49 if we keep 750 minutes.
I don't talk on the phone that much anyhow, and with Cliff retired, I don't see a problem with using his cell if I need to talk to someone.
I think that's probably the best solution.
Showing posts with label T-mobile. Show all posts
Showing posts with label T-mobile. Show all posts
Tuesday, June 28, 2011
Monday, May 25, 2009
T-Mobile rocks
We have four phones on our T-Mobile account: Mine, Cliff's, and both his sisters (who contribute to the monthly payment, I might add).
While we were in Branson, we got word that Cliff's older sister, Rena, wasn't getting service. I called, and the customer service fellow told me to have her turn her phone off, then turn it on again; he was pretty confident that would fix the problem.
It didn't.
So tonight I called T-Mobile again, with Rena's cell phone laying next to me.
We spent about half an hour doing various things that didn't help a bit.
Then the tech guy asked me to remove the SIM card from Rena's phone and replace it with one of ours. I couldn't get the SIM card out of mine. I passed the phone to Cliff who, believe it or not, knows more about the ins and outs of cell phones than I do.
After at least an hour and a half spent with T-Mobile techs, we learned the problem was Rena's SIM card. We hope to remedy that problem tomorrow.
Although the last tech guy we dealt with was no doubt in India, he did a great job. We could understand the guy. And I still say, T-Mobine rocks!
So does my husband, for taking on the task of getting the cell phone problem solved when I was almost at the point of tears.
While we were in Branson, we got word that Cliff's older sister, Rena, wasn't getting service. I called, and the customer service fellow told me to have her turn her phone off, then turn it on again; he was pretty confident that would fix the problem.
It didn't.
So tonight I called T-Mobile again, with Rena's cell phone laying next to me.
We spent about half an hour doing various things that didn't help a bit.
Then the tech guy asked me to remove the SIM card from Rena's phone and replace it with one of ours. I couldn't get the SIM card out of mine. I passed the phone to Cliff who, believe it or not, knows more about the ins and outs of cell phones than I do.
After at least an hour and a half spent with T-Mobile techs, we learned the problem was Rena's SIM card. We hope to remedy that problem tomorrow.
Although the last tech guy we dealt with was no doubt in India, he did a great job. We could understand the guy. And I still say, T-Mobine rocks!
So does my husband, for taking on the task of getting the cell phone problem solved when I was almost at the point of tears.
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