Wednesday, September 21, 2016

Changed cellular providers. Again.

Our first ever cell phone experience was with T-mobile.  Cliff got a phone, but I didn't... because if anybody really needs me for something, they can call Cliff and he will relay the message, and if they have Facebook, they can message me there.  I do not enjoy talking on the phone.  

Eventually I decided it would be nice to have a cell phone, if for no other reason than to find Cliff when we are separated inside a huge Walmart store.  So we added a phone to our T-mobile plan.  I don't recall how much it cost.  I was working at the time and we could afford it, so who was counting?

For some reason we became dissatisfied with T-mobile and switched to ATT.  I would check the minutes we used and see that I hardly used my phone at all.  I studied up on some pay-as-you-go cellular companies and decided to use Tracfone.  It seemed perfect for me, and we'd leave Cliff with ATT.

Don't ever use Tracfone.  When I signed up the deal was "however many minutes you buy, we double them".  I should have known it wasn't going to be as great as it sounded.  After all, fireworks are the same way:  Buy one, get five free.  Right.  Sounds better than simply pricing each item separately.  More than once I had to call and tell them my minutes did not get doubled.  They would fix it after I sat on hold for thirty minutes, but what a hassle.  I had to watch them all the time to make sure they got it right.  

By this time Cliff's ATT bill was over $50 for him alone.  All we need to do with our phones is talk and retrieve voice mail.  We don't use them for Internet, we don't text.  I was hating Tracfone more and more, so don't ask me why I got the brilliant idea of getting my husband to use Tracfone too,   which meant he had to pay attention to his usage constantly, lest he run out of minutes.  

I searched the Internet for alternatives and recently discovered Consumer Cellular, which allows 1,000 minutes monthly for $20.  Add another person, it's another $10.  We will NEVER go over 1,000 minutes, but if we happened to get close to that point, they will alert me.  

I love our new phones.  They're flip-phones, simple to use and cheap to buy.  So far I like the customer service they've given.  There's usually a wait time, but I was given the option of hanging up and letting them call me back when my turn came.  

I could clearly understand each of the people I spoke with.

There were a couple of bumps in the road getting switched over, all due to the fact that I had given them one digit wrong in my husband's phone serial number.  It took a lot of effort on the part of Consumer Cellular customer service folks to get everything fixed, but they did it, and they were polite and friendly; I suppose if I had it to do again, I'd have simply gone to a Target or Sears store and bought my phone in person, but it's so difficult to get Cliff to do any shopping.  We still haven't gone looking for a proper rocking chair for his back, even though the one he brought in from the back porch isn't going to last much longer.      

I certainly hope I never feel the need to switch cell phone providers again.


4 comments:

Mary Degli Esposti said...

I'm happy with T-Mobile & I've had them a long while. I do pay more than you, but I've never even heard of a $20 a month phone, so... I do hope you can get Cliff out to buy a rocker if the other is already drifting. I can't help but wonder why though, if it was fine outside?
Cliff must be really giving it a workout.

Margaret said...

With our smart phones, we are dependent on the Verizon Empire. Yucky.

Donna Wood said...

No smart phones for us. I do have cellular on my iPad, not a monthly fee, but I buy 1 gig when I need it, and that lasts for a couple of months ($25); that's what we use for Internet on the go. Mary, the rocker was a very cheap wicker one intended for patio and porch use. It would have lasted quite a while outside, where I used it mostly to sit and watch the sunrise. It wasn't intended for hours of use by a 285-pound man every day. We're old folks, we do a lot of sitting.

krueth said...

I too am dependent on Verizon where we will. Ugh! I did go to a smart phone in June because my kids that have my grandchildren live 2 hours and 3 hours away so anytime they sent a picture it was a tiny inch square to try and see and I couldn't get any video's on my little flip phone and I really wanted to see my grandchildren do all the fun things, slide on the playground, learn to swing. Watch my older granddaughter at her skating classes. So, I was not happy to increase the cost of it all, but oh, it is so worth it to see and watch my grandchildren. I hope you can convince Cliff it's time to go rocking chair shopping soon! :-) Wendy